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What is the return process?
If you are not completely satisfied with your purchase within 45 days, please contact us by email at info@australian-bodycare.com. Briefly describe the reason for your dissatisfaction with the product and include your order number. We will then send you a return address.
We will refund your purchase price after the products are delivered.
If you decide to return the products, we will of course cover the shipping costs. Please contact us and request a return label.
Unlimited right of return
Naturally, you have the right to change your mind. Therefore, there is no time limit for returning or exchanging products purchased on australian-bodycare.sk, as long as they are in their original packaging.
In order to return your products, you will need the original receipt/proof of purchase.
If you decide to return the products, we will of course cover the shipping costs. Please contact us and request a return label.
Please contact us first before sending us products by mail.
Máme neobmedzenú možnosť vrátenia tovaru na neotvorené výrobky objednané v našom e-shope. Ak sa tovar vráti bez predchádzajúceho upozornenia – napríklad ak si zásielku nevyzdvihnete v zásielkovom obchode, boxe a pod. – z vašej objednávky bude účtovaný manipulačný poplatok vo výške 14,99 €.
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Pôvodná cena ukazuje, koľko by ste zaplatili, ak by ste jednotlivé produkty v balíčku kupovali samostatne. To vám umožní vidieť, koľko ušetríte, keď si produkty zakúpite spolu ako balíček.
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